In the event of an emergency or serious problem, it is important and even vital to know the telephone numbers to call to contact the appropriate services.

What are the emergency numbers ? 

The 15th calls emergency services, the 17th calls the police, the 18th calls the fire department. 

The 112 is a general number that connects you with a contact person who can redirect you to the most efficient service adapted to your problem.

As for 114, it is the written equivalent of 112. It is therefore to be preferred for all people who cannot talk on the phone, whether because the situation requires silence or because of a disability.

In this video, we explain how 112 works. 

WARNING: remember to lock your phone before putting it in your pocket, because 9 out of 10 112 calls are made by mistake, they are accidental "pocket calls".

How does 112 work?

112 is a number for all emergencies. 112 works with a landline phone. 112 works with a cell phone.

112 optimizes the best network. ù112 has priority over a saturated network.

The 112 is free, no flat rate, but requires a SIM card.

The 112 works throughout the European Union... and many other countries around the world. Always inquire before going abroad.

To learn more about emergency numbers, you can watch our video Emergency numbers: does 911 work in France?